Shipping Policy
Order Dispatch
We will send the items as soon as possible once your payment is completed.
Once your order has been shipped, you’ll receive an email with the tracking information. If you have any questions or concerns about your delivery, feel free to contact us.
You can track your package using the tracking number here: https://www.17track.net/
Delivery Area
We offer worldwide shipping. Only a few remote areas are excluded from ordering due to the lack of available shipping providers. As long as your country is available when choosing the shipping address at checkout, you can safely proceed with your order.
Modify Delivery Address
Unfortunately, once your order is in transit, we are unable to modify the delivery address.
Order Cancellation
Please contact us as soon as you realize you need to cancel as once it is shipped we cannot cancel it for you.
Important Notes
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If you received the wrong item, please contact our customer service team at support@niklok.shop. To help us resolve the issue more efficiently, kindly provide photos of the item you received and the shipping label on the package. This information will assist us in investigating and addressing your concern as quickly as possible.
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Your package is expected to arrive within the estimated timeframe, though the actual delivery date may vary due to flight schedules, weather conditions, or other external factors. For the most accurate updates, please check the tracking information.
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We are not liable for delivery failures caused by customer negligence, including but not limited to incorrect shipping details such as the address, phone number, or recipient name. In such cases, we are unable to issue a refund. If you notice any errors in your order information, please reach out to us at support@niklok.shop with your order number and the correct details as soon as possible before the order is shipped.
