Below FAQs are some common concerns of our clients before purchasing the products.
If you have other questions, please just send it to support@niklok.shop.
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
How to track my order?
Please track your order at Tracking page https://17track.net/en
Do you ship internationally?
Yes, we do ship internationally.
The shipping fee may vary depending on your location.Select your region and the price you see is the final settlement price including shipping.
What is your return policy?
Please check our Refund Policy.
Can l change my shipping address?
To change your shipping address, please e-mail the updated address to support@niklok.shop. Please include your order number and correct address.
Once the order ships, we can no longer change the address. You will have to contact the shipping company directly. If this is the case, contact our support team and, they will assist you.
Can l cancel my order?
All cancelation requests must be made asap. Once you've received the e-mail stating your order has shipped, it can no longer be canceled.
To submit a cancellation request, please e-mail support@niklok.shop, contact us through chat or social media. Please include your order number and name.
What do l do if my shipment arrived damaged?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
How can l get in touch with you?
Reach out to us via email:
support@niklok.shop
