Privacy Policy

Privacy Policy

Last Updated: June 27, 2025

Niklok® operates this store and website, including all related information, content, features, tools, products, and services, with the goal of providing you (the customer) a carefully curated shopping experience (hereinafter referred to as "the Service"). Niklok® is powered by Shopify, enabling us to deliver this Service to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, shop through the Service, engage in other transactions, or otherwise interact with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail concerning the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that can identify you or others, or information reasonably associated with you or others. Personal information does not include anonymously collected or de-identified data that cannot identify you or be reasonably linked to you.
Depending on how you use the Service, your country or region, and the permissions or requirements of applicable laws, we may collect or process the following categories of personal information, including inferences drawn from such information:
  • Contact Information: Includes your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: Includes credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment methods, payment confirmations, and other payment-related information.
  • Account Information: Includes your username, password, security questions, preferences, and general settings.
  • Transaction Information: Includes products you browse, add to cart or wishlist, purchase, return, exchange, cancel, and your transaction history.
  • Communication Records: Includes information you provide when contacting us, such as details filled out in customer support inquiries.
  • Device Information: Includes information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage Information: Includes details about your use of the Service, including how and when you use or browse the Service.

Sources of Personal Information

We may collect personal information from the following sources:
  • Directly from You: Including when you create an account, access or use the Service, contact us, or otherwise provide personal information to us.
  • Automatically Through the Service: Including information collected from your device when you use our products or services or visit our website, as well as information obtained through the use of cookies and similar technologies.
  • From Our Service Providers: Including when we engage them to provide specific technologies or to collect or process your personal information on our behalf.
  • From Our Partners or Other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us or the services you use, we may use your personal information for the following purposes:
  • Providing, Customizing, and Improving the Service: We use your personal information to deliver the Service, including fulfilling contracts with you; processing payments; shipping orders; remembering your preferences and interests; sending account-related notifications; handling purchases, returns, exchanges, or other transactions; creating, maintaining, and managing your account; arranging shipments; assisting with returns or exchanges; supporting reviews; and creating a personalized shopping experience, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Service.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional messages via email, SMS, or mail. We may also display online ads for products or services on the Service or other websites based on your previous purchases, items added to your cart, and other activity within the Service.
  • Security and Fraud Prevention: We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, or take action against potential fraud, illegal, dangerous, or malicious activities; protect public safety; and maintain the security of our services. If you choose to use the Service and register an account, you are responsible for safeguarding your account credentials. We strongly advise you not to share your username, password, or other access details with others.
  • Communication with You: We use your personal information to provide customer support, respond to your requests, deliver efficient service, and maintain our business relationship.
  • Legal Reasons: We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies; to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings; and to handle or investigate possible violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes within the scope of this Privacy Policy. Such circumstances may include:
  • Disclosure to Shopify, vendors, and other third parties who provide services on our behalf, such as IT management, payment processing, data analysis, customer support, cloud storage, shipping, and delivery.
  • Disclosure to business and marketing partners for providing marketing services and delivering advertisements to you. For example, based on your online activities across different merchants and websites, we collaborate with third-party services via Shopify to support personalized advertising. Our business and marketing partners use your information according to their own privacy policies. Depending on your country or region, you may have the right to request that we stop sharing your information for targeted advertising and marketing based on your online activities across different merchants and websites.
  • Disclosure when you direct, request, or otherwise consent to our sharing specific information with third parties, such as for product shipping or through your use of social media widgets or login integrations.
  • Disclosure within our affiliated companies or corporate group.
  • Disclosure in connection with business transactions such as mergers or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Service, rights, and the rights of our users or others.

Relationship with Shopify

The Service is hosted by Shopify, which collects and processes personal information about your access and use of the Service in order to provide and improve the Service for you. Information you submit to the Service will be transmitted to and shared with Shopify, as well as third parties who may be located outside your country or region, to facilitate the provision and enhancement of the Service.
Additionally, to help protect, develop, and improve our business, we use certain Shopify enhanced features that integrate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use the personal information we collect regarding your interactions with our store, other merchants, and Shopify.
In these cases, Shopify is responsible for processing your personal information, including responding to your requests to exercise your data rights related to such use.
For detailed information about how Shopify uses your personal information and any rights you may have, please visit: https://www.shopify.com/legal/privacy/app-users
Depending on your country or region, you can exercise certain rights regarding your personal information here: https://privacy.shopify.com/en

Third-Party Websites and Links

The Service may provide links to websites or other online platforms operated by third parties. If you visit these websites, which are not affiliated with or controlled by us, please be sure to review their privacy and security policies as well as other terms of service. We do not guarantee or take responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of their information.
Information you provide on public or semi-public platforms—including information you share on third-party social networking platforms—may be viewed by other users of the Service and/or users of those third-party platforms, and we or third parties may use such information without restriction.
Providing these links does not imply our endorsement of the content, owners, or operators of these platforms, unless otherwise stated within the Service.

Children’s Data

The Service is not intended for children, and we do not knowingly collect personal information from minors in your jurisdiction. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us using the contact details provided below to request the deletion of such information.
As of the effective date of this Privacy Policy, to the best of our knowledge, we have not “shared” or “sold” (as defined under applicable law) the personal information of minors under the age of 16.

Information Security and Retention

Please note that no security measures are completely foolproof or impenetrable, and we cannot guarantee “absolute security.” Additionally, any information you send to us may not be secure during transmission. We recommend that you do not send sensitive or confidential information to us through insecure channels.
The retention period for your personal information depends on various factors, such as whether the information is needed to maintain your account, provide the Service, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your country or region, you may have some or all of the following rights related to your personal information. However, these rights are not absolute, may only apply in certain situations, and we may decline your requests where legally permitted.
  • Right to Access / Information: You have the right to request access to the personal information we hold about you.
  • Right to Deletion: You may have the right to request that we delete the personal information we maintain about you.
  • Right to Correction: You may have the right to request correction of any inaccurate personal information we hold about you.
  • Right to Data Portability: In certain situations and subject to some exceptions, you may have the right to receive a copy of your personal information we hold and request that we transfer it to a third party.
  • Right to Opt-Out of Sale or Sharing for Targeted Advertising: Depending on your jurisdiction, you may have the right to opt out of the “sale” or “sharing” of your personal information or to object to our processing of your information for “targeted advertising” purposes (as defined under applicable privacy laws). Please note that if you visit our website with the “Global Privacy Control” (GPC) opt-out preference signal enabled, we will automatically treat this as an opt-out request from the device and browser used to access the website, based on your location. If we can associate the device sending the signal with a Shopify account, the opt-out will apply to that account as well. For more information about GPC, please visit https://globalprivacycontrol.org/. Apart from GPC, we do not recognize other “Do Not Track” signals your web browser or device may send.
  • Managing Communication Preferences: We may send you promotional emails, which you can unsubscribe from at any time using the unsubscribe option in those emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders.
If you reside in the UK or the European Economic Area (EEA), and subject to local legal exceptions and limitations, you may also exercise the following rights:
  • Right to Object and Restrict Processing: You may have the right to request that we stop or restrict processing your personal information for certain purposes.
  • Right to Withdraw Consent: When we process your personal information based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to withdrawal.
You may exercise any of these rights by contacting us via the methods provided below or through the options shown in the Service. For more information about how Shopify uses your personal information and any rights you may have related to data processed by Shopify, please visit: https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. You may designate an authorized agent to make requests on your behalf. Before accepting requests from an agent, we will require proof of authorization to act on your behalf and may also require you to verify your identity directly. We will respond to your requests within the timeframes required by applicable law.

Complaints

If you have any concerns about how we handle your personal information, please contact us using the contact details provided below. Depending on your country or region, you may have the right to appeal our decisions by contacting us or by filing a complaint with your local data protection authority.
If you are located in the European Economic Area, to view a list of data protection authorities, please visit: https://edpb.europa.eu/about-edpb/about-edpb/members.

International Transfers

Please note that we may transfer, store, and process your personal information outside of your country or region.
If we transfer your personal information to countries or regions outside the European Economic Area (EEA) or the United Kingdom, we will use recognized data transfer mechanisms—such as the Standard Contractual Clauses issued by the European Commission or any equivalent contracts approved by the relevant UK authority—unless the destination country or region has been deemed to provide an adequate level of data protection.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our privacy practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide any required notices in accordance with applicable laws.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please call us or send an email to support@niklok.shop
In accordance with applicable data protection laws, we are the data controller of your personal information.